The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Rated 4.5/5: Buy The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell: ISBN: 9780770435608 : ✓ 1 day delivery for Prime members

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The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business – depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they'll never want to do business with anyone but you. For example:
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The Sales Bible, New Edition: The Ultimate Sales Resource

Rated 4.5/5: Buy The Sales Bible, New Edition: The Ultimate Sales Resource by Jeffrey Gitomer: ISBN: 9781118985816 : ✓ 1 day delivery for Prime members

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The Sales Bible softbound – NEW EDITION WITH SOCIAL MEDIA ANSWERS

Global sales authority Jeffrey Gitomer’s bestselling classic, The Sales Bible, has been updated and appended in this new edition, offering you the ultimate sales methods and strategies that really work — every day, in real-world selling situations.
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You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling

You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling [David Sandler, David H. Mattson] on . *FREE* shipping on qualifying offers. The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy People make buying decisions emotionally and justify them logically. That shrewd insight from the first edition of this bestselling book has become a no-brainer among sales professionals. Now

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Amazon Price: $32.00 $21.63 You save: $10.37 (32%). (as of March 30, 2017 2:08 pm – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy

"People make buying decisions emotionally and justify them logically."
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Ninja Selling: Subtle Skills. Big Results.

Rated 4.8/5: Buy Ninja Selling: Subtle Skills. Big Results. by Larry Kendall: ISBN: 9781626342842 : ✓ 1 day delivery for Prime members

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Amazon Bestseller

Stop Selling! Start Solving!
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Go-Givers Sell More

Go-Givers Sell More [Bob Burg, John David Mann] on . *FREE* shipping on qualifying offers. With their national bestseller The Go-Giver, Bob Burg and John David Mann took the business world by storm

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Amazon Price: $23.00 $10.01 You save: $12.99 (56%). (as of March 30, 2017 12:44 am – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

With their national bestseller The Go-Giver, Bob Burg and John David Mann took the business world by storm, showing that giving is the most fulfilling and effective path to success. That simple, profound story has inspired hundreds of thousands of readers around the world-but some have wondered how its lessons stand up to the tough challenges of everyday real-world business.

Now Burg and Mann answer that question in Go-Givers Sell More, a practical guide that makes giving the cornerstone of a powerful and effective approach to selling.
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Drive: The Surprising Truth About What Motivates Us

Drive: The Surprising Truth About What Motivates Us [Daniel H. Pink] on . *FREE* shipping on qualifying offers. The New York Times bestseller that gives readers a paradigm—shattering new way to think about motivation. Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake

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The New York Times bestseller that gives readers a paradigm—shattering new way to think about motivation.

Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world.
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Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance

Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance [Jason Jordan, Michelle Vazzana] on . *FREE* shipping on qualifying offers. Cracking the Sales Management Code is a groundbreaking book for sales managers and executives who want greater control over sales performance. Based on new research into how world-class sales forces measure and manage their sellers

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Cracking the Sales Management Code is a groundbreaking book for sales managers and executives who want greater control over sales performance. Based on new research into how world-class sales forces measure and manage their sellers, it provides a best practice approach to identify and implement the critical activities and metrics that drive business results. It is not a book on organizational leadership, nor is it a book on interpersonal coaching. It is a book on how to effectively manage a sales force.

Neil Rackham (bestselling author of SPIN Selling) states in his foreword, "There's an acute shortage of good books on the specifics of sales management. Cracking the Sales Management Code is about the practical specifics of sales management in the new era, and it fills a void."
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Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling [Art Sobczak] on . *FREE* shipping on qualifying offers. Proven techniques to master the art of the cold call Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak's proven

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Proven techniques to master the art of the cold call

Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak's proven, never-experience-rejection-again system. Now in an updated 2nd Edition, it offers even smarter tips and techniques for prospecting new business while minimizing fear and rejection.
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The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

Rated 4.6/5: Buy The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible by Brian Tracy: ISBN: 8601300489919 : ✓ 1 day delivery for Prime members

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Double and triple your sales―in any market.

The purpose of this book is to give you a series of ideas, methods, strategies, and techniques that you can use immediately to make more sales, faster and easier than ever before.
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Secrets of Closing the Sale

Secrets of Closing the Sale [Zig Ziglar] on . *FREE* shipping on qualifying offers. Whether presenting a product or principle, service or idea, we all engage in sales. Zig Ziglar presents winning techniques for getting a positive response and establishing dynamic relationships. Readers discover how to:o project warmth

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Whether presenting a product or principle, service or idea, we all engage in sales. Zig Ziglar presents winning techniques for getting a positive response and establishing dynamic relationships. Readers discover how to:o project warmth, enthusiasm, and integrity o effectively use 100 creative closes o increase productivity and professionalism o overcome the five basic reasons people will not buy o deal respectfully with challenging prospects