The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Rated 4.5/5: Buy The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell: ISBN: 9780770435608 : ✓ 1 day delivery for Prime members


The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business – depends upon winning and keeping customers.

In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the Rules for serving customers so well they’ll never want to do business with anyone but you. For example:
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Attract: 4 Simple Steps to Engaging Your Ideal Client with Zero Prospecting

Rated 4.9/5: Buy Attract: 4 Simple Steps to Engaging Your Ideal Client with Zero Prospecting by Josh Schoenly: ISBN: 9781619614826 : ✓ 1 day delivery for Prime members


In today’s real estate world, many agents feel as though they’re losing. They are trained to market themselves in a miserable and stressful manner: shouting to the masses and begging for business. It’s humiliating and ineffective. Plus, there are no retirement plans, pension plans, or paths to exit with a profit. But it doesn’t have to be this way. As a real estate agent Josh Schoenly experienced these negatives firsthand and became determined to find a more effective and enjoyable way to attract clients. He succeeded, and now so can you. In this book, Josh shares how you can take control with the winning strategies to attract business in a predictable and enjoyable fashion, without the hassle. Using direct response internet marketing and Josh’s four-principle approach of Identify, Attract, Connect, and Converse, you’ll build an audience of people who will be begging you to be their agent. You’re about to learn how to play an entirely different game—a game you can win.

The Sales Bible, New Edition: The Ultimate Sales Resource

Rated 4.5/5: Buy The Sales Bible, New Edition: The Ultimate Sales Resource by Jeffrey Gitomer: ISBN: 9781118985816 : ✓ 1 day delivery for Prime members


The Sales Bible softbound – NEW EDITION WITH SOCIAL MEDIA ANSWERS

Global sales authority Jeffrey Gitomer’s bestselling classic, The Sales Bible, has been updated and appended in this new edition, offering you the ultimate sales methods and strategies that really work — every day, in real-world selling situations.
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You Can’t Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training’s 7-Step System for Successful Selling

You Can't Teach a Kid to Ride a Bike at a Seminar, 2nd Edition: Sandler Training's 7-Step System for Successful Selling [David Sandler, David H. Mattson] on . *FREE* shipping on qualifying offers. The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy People make buying decisions emotionally and justify them logically. That shrewd insight from the first edition of this bestselling book has become a no-brainer among sales professionals. Now


The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy

“People make buying decisions emotionally and justify them logically.”
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You Don’t Have to Be a Shark: Creating Your Own Success

Rated 4.4/5: Buy You Don't Have to Be a Shark: Creating Your Own Success by Robert Herjavec: ISBN: 0884789760726 : ✓ 1 day delivery for Prime members


From bestselling author and Shark Tank star Robert Herjavec comes a business book in which he transcends the business world, helping us all learn the art of persuasion in order to get ahead in our personal and professional lives.

A Wall Street Journal Bestseller!
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Booked: The digital marketing and social media appointment setting system for anyone looking for a steady stream of leads, appointments, and new clients.

Rated 4.2/5: Buy Booked: The digital marketing and social media appointment setting system for anyone looking for a steady stream of leads, appointments, and new clients. by Josh Turner: ISBN: 9780692842201 : ✓ 1 day delivery for Prime members


When you can position yourself as a leader, as a real expert, your prospects will actually want to talk to you. But using traditional methods can be expensive and time-consuming. You don’t have the luxury of spending thousands or taking the next couple years to position yourself as a market leader. You need it now.

This updated edition of Booked is a 5-step process that helps you quickly position yourself as an expert in your industry, directly connect you with an unlimited supply of prospects, and work them through processes that will generate a predictable number of leads and appointments. When you have that predictable number of appointments, you’ll have a predictable stream of new clients.
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Ninja Selling: Subtle Skills. Big Results.

Rated 4.8/5: Buy Ninja Selling: Subtle Skills. Big Results. by Larry Kendall: ISBN: 9781626342842 : ✓ 1 day delivery for Prime members


Amazon Bestseller

Stop Selling! Start Solving!
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Go-Givers Sell More

Go-Givers Sell More [Bob Burg, John David Mann] on . *FREE* shipping on qualifying offers. With their national bestseller The Go-Giver, Bob Burg and John David Mann took the business world by storm


With their national bestseller The Go-Giver, Bob Burg and John David Mann took the business world by storm, showing that giving is the most fulfilling and effective path to success. That simple, profound story has inspired hundreds of thousands of readers around the world-but some have wondered how its lessons stand up to the tough challenges of everyday real-world business.

Now Burg and Mann answer that question in Go-Givers Sell More, a practical guide that makes giving the cornerstone of a powerful and effective approach to selling.
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Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance

Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance [Jason Jordan, Michelle Vazzana] on . *FREE* shipping on qualifying offers. Cracking the Sales Management Code is a groundbreaking book for sales managers and executives who want greater control over sales performance. Based on new research into how world-class sales forces measure and manage their sellers


Cracking the Sales Management Code is a groundbreaking book for sales managers and executives who want greater control over sales performance. Based on new research into how world-class sales forces measure and manage their sellers, it provides a best practice approach to identify and implement the critical activities and metrics that drive business results. It is not a book on organizational leadership, nor is it a book on interpersonal coaching. It is a book on how to effectively manage a sales force.

Neil Rackham (bestselling author of SPIN Selling) states in his foreword, “There’s an acute shortage of good books on the specifics of sales management. Cracking the Sales Management Code is about the practical specifics of sales management in the new era, and it fills a void.”
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Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling [Art Sobczak] on . *FREE* shipping on qualifying offers. Proven techniques to master the art of the cold call Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it's also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak's proven


Proven techniques to master the art of the cold call

Cold calling is not only one of the fastest and most profitable ways to initiate a new sales contact and build business; it’s also one of the most dreaded—for the salesperson and the recipient. Smart Calling has the solution: Art Sobczak’s proven, never-experience-rejection-again system. Now in an updated 2nd Edition, it offers even smarter tips and techniques for prospecting new business while minimizing fear and rejection.
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